Hey Heinz, Thanks for fixing my Italia.  Your service was professional, fast and convenient.  I enjoyed meeting Erika.  Please send an invoice.

 William B. Charlotte

I hope you and your wife are well.  I periodically look in on your site and
it seems to me business is good, which makes me smile.
Warm Regards, Guy Z.

Hi Heinz, thanks for the help from the "Master" on a sunday after noon
it was great that I could call you and you where there
many thanks, it worked very well for me
Hanspeter

I can't thank Heinz enough for talking me through a repair of our Saeco on the phone this morning.  I called really just for instructions on shipping the machine to him - but he correctly diagnosed the problem, and stayed on the phone to guide me step by step.  If you have one of these machines, you know how difficult it is to live without it, even with Coffeeboss's quick turnaround on repairs.  Thanks to Heinz's patience and generosity - we don't have to.  You can be sure our next machine will come from the Coffeeboss!
-Harry Sh.

Heinz--Just a note of thanks for your taking the time last week to talk me through recovering function on my Saeco.  I really appreciate your assistance after store hours to bring coffee back into my life.  In the future all my coffee machine and related purchases will come to you.  Best regards,  Jerry DM

The Coffee Boss is totally committed to exemplary after-sale customer service. The company's expert advice is second to none and available at all times - 24/7.
Thank you Erika & Heinz!
Diane & Herbert K. Mount Pleasant, SC

Liebe Erika, lieber Heinz, Nochmals ein herzliches Dankeschoen fuer Eure tolle Hilfe. Die Maschine ist heute gut wieder bei uns angekommen und funktioniert hervorragend! Herb

Hi Erika und Heinz, I just would like to extend a thank you to both of you for your good deed!!  The o ring i needed you sent me with the part fixed my issue!  It is nice to see how you treat your customers and go "above and beyond".  Most business today do not operate this way anymore . It is so refreshing to see you operate with your philosophy.  I hope your business will continue to prosper. Thank you so much again, and good luck to both of you with your business. Warm Regards, Eliot E.

Heinz, Thanks for the quick fix on our machine…and the cleaning. It works like a champ.

 Dave B. West River, MD 

I received my machine this morning, and it works well thus far.  Thanks so much for the quick turn around and especially for the coffee beans.  I will certainly recommend you if the occasion should arise in the future.  Have a great day!!!  Carole H.