Thank you for choosing The Coffeeboss for the repair and maintenance of your machine. We are proud to be a factory authorized repair center for the following manufacturers:

DeLonghi, Saeco (incl Starbucks), Gaggia and Jura (Commercial)

   
 

We stock a wide selection of parts for the brands we service. There is always someone here who can answer the operational questions that might arise with your espresso machine – our goal is to offer our expertise to help our clients understand and maintain their machines and to perform repairs when necessary.

Put your machine in the hands of experts; regardless of where you live or where you originally purchased your espresso machine you can rest assured that it will be repaired with our professional, friendly attitude and reputation.

Drop-Off :

You can drop off your machine at our store:

The Coffeeboss

3170 Georgetown Road
Lancaster, SC 29720

Phone 704 987 3310

thecoffeeboss@msn.com

 

    Tuesday to Friday 9am to 6pm

   Saturday 9am to 4pm

Closed Sunday and Monday

   Or call us for extended hours.

If you want to wait for your machine, please give us “a heads up” one or two days before.

Shipping :

Do not send: Water Tank, Drip Tray and Dump box. 
Pack your machine in its original packaging if available. If the original packaging no longer exists, then put your machine in
lots of bubble wrap and then in a large, sturdy box (18"x18"x18" or bigger = at least 4 inches on either side bigger than the wrapped machine), and slightly over packing the box with peanuts will keep the machine from settling during shipping.

When the item is packed, the contents should not move when the package is shaken. Include your contact information  (Name, address, phone number) in the box! When you ship the machine, use a carrier that offers a tracking service such as UPS or FedEx; also, insure the package for the value of the machine inside.*

 

Our Service:

Within a few days, we will contact you regarding the estimate to repair your machine and also get your CC information.

We will try to fix your machine as quickly as possible; however, occasionally parts need to be ordered which sometimes extends the overall repair time.

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* If you have to cut a hole for the Spout, then the Box is to small!!

           

 

Any equipment left over 30 days will be subject to a $25.00 monthly charge. Equipment left for more than 90 days after services have been completed becomes the property of The Coffeeboss and will be sold for the cost of repair and storage.