We stock a wide selection of parts for the brands we service. There is always someone here who can answer the operational questions that might arise with your espresso machine – our goal is to offer our expertise to help our clients understand and maintain their machines and to perform repairs when necessary.
Put your machine in the hands of experts; regardless of where you live or where you originally purchased your espresso machine you can rest assured that it will be repaired with our professional, friendly attitude and reputation.
You can drop off your machine at our store:
3170 Georgetown Road
Phone 704 987 3310
Tuesday to Friday 9am to 6pm
Saturday 9am to 4pm
Closed Sunday and Monday
Or call us for extended hours.
If you want to wait for your machine, please give us “a heads up” one or two days before.
Do not send: Water Tank, Drip Tray and Dump box.
When the item is packed, the contents should not move when the package is shaken. Include your contact information (Name, address, phone number) in the box! When you ship the machine, use a carrier that offers a tracking service such as UPS or FedEx; also, insure the package for the value of the machine inside.*
Within a few days, we will contact you regarding the estimate to repair your machine and also get your CC information.
We will try to fix your machine as quickly as possible; however, occasionally parts need to be ordered which sometimes extends the overall repair time.
* If you have to cut a hole for the Spout, then the Box is to small!!